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Ping Telemetry Data

Whenever we receive communication related to device, it is logged as a ping

🧩 Ping List API (Response)​

GET /Controllers/SmartDevicePing.ashx?action=list&start=0&limit=50&asArray=0

Captures metadata from smart device ping events, including device identifiers, location details, signal information, battery status, and associated asset or distributor data.

Field NameTypeDescription
LatitudedecimalLatitude (non zero if Latitude could be determined)
LongitudedecimalLongitude (non zero if Longitude could be determined)
AccuracydecimalAccuracy (confidence level in meters on latitude/ longitude accuracy)
RSSIintRSSI (if BLE advertisement - BLE RSSI, if Cellular transmission Cellualr RSSI)
AdvertisementInfostringAdditional information such as Door status, events available etc.
AppVersionstringFirmware/ Application version numbers
SmartDeviceIdIntegerID of the smart device
GatewayIdIntegerID of the gateway device
DeviceSerialStringSerial number of the smart device
GatewaySerialNumberStringSerial number of the gateway
GatewayMacStringMAC address of the gateway
MacAddressStringMAC address of the smart device
EventIdIntegerEvent identifier (default is 0 for pings)
EventTimeDateTimeLocal timestamp of ping event
EventTimeUtcDateTimeUTC timestamp of ping event
FirstSeenDateTimeFirst seen timestamp (same as EventTime)
AssetIdIntegerID of the asset linked to the ping
AssetSerialNumberStringSerial number of the asset
AssetTypeIdIntegerID of the asset type
AssetTypeStringModel/type of the asset
SmartDeviceTypeIdIntegerID of the smart device type
SmartDeviceTypeStringName/model of the smart device
LocationIdIntegerID of the location
LocationStringName of the location
LocationCodeStringInternal location code
LocationCityStringCity of the location
LocationPostalCodeStringPostal code of the location
TimeZoneIdIntegerID of the timezone
TimeZoneValueDateTimeDisplay label of the timezone
RssiIntegerSignal strength (Received Signal Strength Indicator)
LatitudeFloatGPS latitude
LongitudeFloatGPS longitude
AccuracyFloatGPS accuracy in meters
ChargingStatusBooleanWhether the device is charging
HubBatteryLevelIntegerBattery level of the hub device
CoolerStateIntegerStatus/state of the cooler
UpTimeIntegerUptime since last boot (in seconds)
AppVersionStringVersion of the smart device application
AdvertisementInfoIntegerBLE Advertisement info (if applicable)
AdvertisementDataStringRaw advertisement string (if applicable)
DistanceFloatDistance to beacon in meters (if shown)
ShowDistanceBooleanWhether distance is displayed
DistributorNameStringName of the distributor associated with the asset
MarketNameStringMarket name
ClassificationStringClassification label of the location
LocationRouteStringSales/delivery route
PrimarySalesRepStringAssigned primary sales representative