Merchandising Alerts - Overview

This document describes the various alerts, their logic, purpose, and recommended actions.

Merchandising alerts monitor planogram compliance, stock levels, share of shelf, and purity for assets and outlets.

Out-of-stock alerts

These alerts can be defined at product or category level and at store or asset level.

Alert Name	Logic to open	Logic to update	Logic to close	Purpose	Action
Product out of stock	A planogram product is not detected in the latest image.	Remains open while the product is still OOS.	Closes if the product appears in the next IR.	Detect SKU OOS situations.	Notify the replenishment team.
Category OOS / low occupancy	Category facing% is below the configured threshold.	Updates with the next IR if still low.	Closes when category occupancy reaches the threshold.	Detect low category presence.	Escalate for refilling or restocking.
Consolidated OOS by outlet	For parent-child assets: product appears OOS across related assets.	Updates if still OOS in latest images.	Closes if product is available again.	Detect consolidated OOS issues across an outlet.	Notify stakeholders.
Occupancy %	Product occupancy% is below the expected value.	Updates with each IR.	Closes when stock reaches expected occupancy.	Maintain minimum occupancy levels.	Trigger refill alerts.

Alert Name	Logic to open	Logic to update	Logic to close	Purpose	Action
Foreign alert	A foreign product is detected in recent images.	Updates with new images and metrics.	Closes when no foreign products are detected in subsequent images.	Maintain shelf purity and brand visibility.	Remove competitor SKUs and refill own products.