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Missed Opportunity

Missed opportunity refers to the revenue lost when products are unavailable in stores. It is calculated by analyzing each product's sales rate at a store and estimating the potential sales during the out-of-stock period. This analysis provides insights that assist brands in reducing revenue loss and optimizing inventory management.

Key features​

The system outlines essential aspects that identify and analyze lost sales potential, providing insights to highlight areas for improvement.

Date range filter

The date filter enables users to select the desired period for viewing Missed Opportunity data, displaying month-by-month information for the past 30 days from today's date.

Summary cards​

At the top of the screen, summary cards display key metrics:

Key FeatureDescription
Actual RevenueTotal income from sold products
Missed RevenueThe income lost due to products being unavailable for sale
Uplift PotentialThe percentage of additional revenue that could be generated if missed revenue opportunities were resolved
Avg Daily Units Sold Per AssetAverage number of units sold per day for each asset over the selected period
Avg Days SKU OOS Per ProductThe average number of days each product remained out of stock in each store within the selected period
Total Assets MonitoredThe total number of assets being tracked over the selected period

Detailed view table​

A comprehensive table provides granular insights into performance metrics over the selected time period.

ElementsDescription
Outlet NameThe name of the outlet
Outlet CodeThe code of the outlet
ProductProduct names
Asset Serial NumberSerial Number of the Asset/cooler
Cases per facingNumber of product cases displayed for each individual product facing in a cooler
Case pricePrice of 1 case of a product
Case SizeNumber of product units in 1 case
Unit PricePrice of 1 product unit. Formula: Case Price / Case Size
Total In-stock DaysTotal number of days a product is available for sale without being out of stock
Out of stock DaysTotal number of days a product is unavailable for sale due to being out of stock
Total Cases SoldTotal number of product cases sold
Total Units SoldTotal number of individual units of a product sold. Formula: Total Cases Sold * Case Size
Times RefilledThe number of times a product has been restocked or replenished
Avg Daily Cases SoldThe average number of product cases sold per day. Formula: Total Cases Sold / Total In-Stock Days
Avg Daily Units SoldThe average number of product units sold per day. Formula: Total Units Sold / Total In-Stock Days
Missed Opportunity UnitsThe number of units that could have been sold if a product had been available. Formula: OOS Days * Avg Daily Units Sold
Missed RevenueThe income lost due to products being out of stock. Formula: Missed Opportunity Units * Unit Price
Actual RevenueThe total income generated from actual sales of products. Formula: (Total In-stock Days * Avg Daily Units Sold) * Unit Price
Potential RevenueThe estimated income that could have been generated if all products were available. Formula: Missed Revenue + Actual Revenue
PlanogramPlanogram associated with the asset/cooler
MarketMarket to which the outlet belongs
ChannelChannel to which the outlet belongs
DistributorThe distributor of the products
ClassificationThe group a product belongs to, used to organize products by type
Primary Sales RepEmail ID of the Sales Rep

Export option​

Users can download the information in multiple formats:

  • Simple Excel Format – A straightforward spreadsheet for easy viewing and sharing
  • Pivoted Table Format – An analytical format enabling users to explore data relationships and trends
  • JSON Format – Stores data in JavaScript Object Notation (JSON) file format
  • HTML Format – Stores data in HyperText Markup Language (HTML) file format

Advantages and benefits

The Missed Opportunity analysis provides insights that assist with:

  • Inventory Management Insights: Identify the products and stores that are suffering most from availability issues, to help prevent lost sales due to stockouts.
  • Identify Revenue Potential: Identify the additional revenue available by reducing stockouts of popular products.
  • Data-Driven Decision Making: Optimize sales strategies, pricing, inventory, and promotional efforts, based on product level sales velocity data.
  • Customer Satisfaction: Reduce out-of-stock days to improve retailer and customer experience.