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Missed Opportunity

Overview

Missed opportunity refers to the revenue lost when products are unavailable in stores. It is calculated by analyzing each product's sales rate at a store and estimating the potential lost sales of that product during the out-of-stock period. This analysis provides insights that assist brands in reducing revenue loss and optimizing inventory management.

Key features​

Date range filter

The date filter enables users to select the desired period for viewing Missed Opportunity data. It can display either the past 30 days from today or full calendar months of your choice.

Summary cards​

At the top of the screen, summary cards display key metrics:

Key FeatureDescription
Actual RevenueTotal income from sold products in-store
Missed RevenueThe income lost due to products being unavailable for sale
Uplift PotentialThe percentage of additional revenue that could be generated if missed revenue opportunities were resolved
Avg Daily Units Sold Per AssetAverage number of units sold per day for each asset over the selected period
Avg Days SKU OOS Per ProductThe average number of days each product remained out of stock in each store within the selected period
Total Assets MonitoredThe total number of assets being tracked over the selected period

Detailed view table​

A comprehensive table provides granular insights into performance metrics over the selected time period.

ElementsDescription
Outlet NameThe name of the outlet
Outlet CodeThe code of the outlet
ProductProduct names
Asset Serial NumberSerial Number of the Asset/cooler
Cases per facingNumber of product cases displayed for each individual product facing in a cooler or basket in a freezer
Case pricePrice of 1 case of a product
Case SizeNumber of product units in 1 case
Unit PricePrice of 1 product unit.
Total In-stock DaysTotal number of days a product is available for sale without being out of stock
Out of stock DaysTotal number of days a product is unavailable for sale due to being out of stock
Total Cases SoldTotal number of product cases sold
Total Units SoldTotal number of individual units of a product sold.
Times RefilledThe number of times a product has been refilled
Avg Daily Cases SoldThe average number of product cases sold per day.
Avg Daily Units SoldThe average number of product units sold per day.
Missed Opportunity UnitsThe number of units that could have been sold if a product had been available.
Missed RevenueThe income lost due to products being out of stock.
Actual RevenueThe total income generated from actual sales of products.
Potential RevenueThe estimated income that could have been generated if all products were available.
PlanogramPlanogram associated with the asset/cooler
MarketMarket to which the outlet belongs
ChannelChannel to which the outlet belongs
DistributorThe distributor of the products
ClassificationThe group a product belongs to, used to organize products by type
Primary Sales RepEmail ID of the Sales Rep

Export option​

Users can download the information in multiple formats:

  • Simple Excel Format – A straightforward spreadsheet for easy viewing and sharing
  • Pivoted Table Format – An analytical format enabling users to explore data relationships and trends
  • JSON Format – Stores data in JavaScript Object Notation (JSON) file format
  • HTML Format – Stores data in HyperText Markup Language (HTML) file format

Advantages and benefits

The Missed Opportunity analysis provides insights that assist with:

  • Inventory Management Insights: Identify the products and stores that are suffering most from availability issues, to help prevent lost sales due to stockouts.
  • Identify Revenue Potential: Identify the additional revenue available by reducing stockouts of popular products.
  • Data-Driven Decision Making: Optimize sales strategies, pricing, inventory, and promotional efforts, based on product level sales velocity data.
  • Customer Satisfaction: Reduce out-of-stock days to improve retailer and customer experience.