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PO & Invoicing Guidelines

To streamline billing and ensure timely processing, CoolR requires clients to follow specific guidelines when issuing Purchase Orders (POs) for both SaaS services and Hardware purchases.

SaaS Services – PO Requirements​

Clients must issue a valid Purchase Order (PO) to authorize the procurement of CoolR’s SaaS solutions.

Required PO Details:​

  • PO Number
  • PO Amount and Currency
  • Bill To Address
  • Ship To Address
  • Client Representative's Email
  • Client Representative's Phone Number
  • Tax Identification Number (TAX ID)
  • Payment Terms
  • Quantity of Licenses/Subscriptions

Note: These details are essential for generating accurate invoices.
CoolR will include all applicable SaaS service charges on the invoice.

Hardware – PO Requirements​

To authorize hardware purchases (e.g., VistaZ cameras), clients must submit a separate Purchase Order (PO) with the same standard information as SaaS.

Required PO Details:​

  • PO Number
  • PO Amount and Currency
  • Bill To Address
  • Ship To Address
  • Client Representative's Email
  • Client Representative's Phone Number
  • Tax Identification Number (TAX ID)
  • Payment Terms
  • Quantity of Units

CoolR will include hardware pricing and related charges in the final invoice.

Summary​

Both SaaS and hardware POs must include clear and complete details to avoid processing delays.

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For any questions related to invoicing or PO formatting, please contact your CoolR Account Director or Finance Partner.